Issue ID | 1491692 |
Internal NHTSA # | 11121634 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2013 |
File date | 08/08/18 |
Component | TRACTION CONTROL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge journey. While driving 70 mph, the contact heard an abnormal noise and the abs, check engine, and traction control warning indicators illuminated. The vehicle was taken to autonation chrysler dodge jeep ram pembroke pines (13601 pines blvd, pembroke pines, fl 33027, 954-446-8775) where it was diagnosed that the anti-lock brake module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the repairs had nothing to do with the failures. The manufacturer stated that they would call her back, but the contact had not received a call. The failure mileage was approximately 36,000. *tt consumer stated she went to picked up her car, she was charged $766. 00 and recall was not done. Car is still doing what consumer brought it in for. Brake module is still bad, i'm sure i will need another brake job. Updated 10/17/18*jb |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | HOLLYWOOD, FL |
VIN pattern | 3C4PDCBG3DTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 31/12/14 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | AUTONATION CHRYSLER DODGE JEEP RAM |
Dealer's telephone number | 954-446-8775 |
Dealer's city | PEMBROKE PINES |
Dealer's state code | FL |
Dealer's ZIP code | 33027 |