Issue ID | 1663767 |
Internal NHTSA # | 11326449 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2013 |
File date | 28/05/20 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge journey. The contact stated that while stopped at a traffic light, the active headrest deployed, hitting the contact in the back of the head. The contact stated they were unable to reattach the headrest. The contact contacted gary matthews motors (1100 ashland city rd, clarksville, tn 37040, (931) 552-7100) and scheduled an appointment which was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,455. |
Vehicle Mileage at Failure | 81455 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | PARKSVILLE, TN |
VIN pattern | 3C4PDCAB2DTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |