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2013 Dodge JOURNEY Steering Problems, Complaints and Defects

Issue ID	1449253
Internal NHTSA #	11074538
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	JOURNEY
Model Year	2013
File date	08/02/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	My battery died at year and a half, of 3 year warranty. After going several rounds and up to manager, they replaced the defective battery. I had rcvd info on recall t47, w/airbags and steering wiring issue, so had that taken care of also. I p/u journey, on my way hm the esc light kept coming on and brakes would lock up, car would pull to the left and alot of rattling under the front end, pulling me into other lane. It was dry, no rain on a straight road. Called had to wait 4 days to take back in, told they forgot to re-initialize abs system and that the battery being disconnected caused issue, i asked why it didn't happen after 1st battery was replaced, they didn't know. On my way home, the issue was back, took it back to lhmiller dodge, was then told that they need to diagnose, saying it could be clock spring/axle/driveshaft/differential and it will cost several hundreds just to diagnose. I asked if they could replace the initial recalled r16 esc part and was told that would be at my expense. I was told that they did not open the steering wheel/shaft to have caused the issue w/clock spring during t47 repair. The instructions on replacement show that they would have to open it and be in direct contact w/clock spring. They are wanting to pay for what was not replaced and what they damaged. My car is still having the issue and i think they should replace the esc part and clock spring at no charge. I don't have money to get a diagnosis and then have to pay additional for repair. The esc light comes on while i am in park and while driving on straight city roads, it engages and the vehicle starts to slow down like it is going to stall and you cannot apply gas or it pulls more. Before i took it in for the warrantied battery and recall, i had no issues with the vehicle.
Vehicle Mileage at Failure	51400
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	TUCSON, AZ
VIN pattern	3C4PDCBG4DTXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	23/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZFA1990000P217106 LVVDB21B7SC036413 WBA71AA0605N99227 1GNEK13Z44R164778 VSKDD3C35LA133581 W1KAF4DB5PF084318 JTDBS182000065106 3FAHP0819R8200551 VYSP0100474848258 WBAWY520000W99964 JHMZE2H71BS004814 LFVVB9E77N5159093

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2013 Dodge JOURNEY Steering Problems, Complaints and Defects, Recalls and Failures

2013 Dodge JOURNEY Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?