Issue ID | 1675324 |
Internal NHTSA # | 11339836 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2013 |
File date | 16/07/20 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | I got into the vehicle shut the door and the head rest popped open it hit my head so hard my neck hurts from my head being thrown forward the vehicle was not moving it wasn't even started yet it was parked in my driveway i had to take off the headrest so i could drive it.*dt consumer was told by the dealer the headrest would cost $575 to replace it. In the mean time, consumer placed 2 screws to hold it in place until he could repair it.*jb |
Vehicle Mileage at Failure | 115302 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | GREEN BAY, WI |
VIN pattern | 3C4PDDBG1DTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 13/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |