2013 Dodge JOURNEY Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2013 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2013 seats and complaints other owners have filed.
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2013 Dodge JOURNEY Seats Problems, Complaints and Defects

 Issue ID1617351
 Internal NHTSA #11279084
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelJOURNEY
 Model Year2013
 File date06/11/19
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemMy headrest deployed suddenly and broke apart into two pieces while i was driving approximately 45 mph on a flat, level highway. Being so close to my ears, the noise was very loud. My head was thrust forward in a downward fashion. I initially thought i was rear-ended, but realized there were no other cars around me. It was very frightening to have this happen while driving. I have approximately 56,000 miles on my car. I am the only driver of the vehicle and do not transport children. There was no abuse/neglect on my part that could have caused or contributed to this situation. My neck is a little sore, but i suffered no serious injury. I do not feel it is safe to have my sister in my car because she has had a previous neck surgery. If it had happened to her, i do not believe she would have been as lucky. This is an extremely dangerous defect.
 Vehicle Mileage at Failure56000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAINT PETERSBURG, FL
VIN pattern 3C4PDCDG1DTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons1
No. of fatalities
 Date of purchase30/04/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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