This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2013 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2013 seats and complaints other owners have filed.

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2013 Dodge JOURNEY Seats Problems, Complaints and Defects

Issue ID	1474242
Internal NHTSA #	11101699
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	JOURNEY
Model Year	2013
File date	08/06/18
Component	SEATS
Product type code	VEHICLE
Description of the problem	The active headrest has failed. I initially thought it was deployed, but after attempting to reset the unit, i noticed the silver pin that was designed to hold the headrest in position was loose. The small pieces of plastic that held this in place have completely broken loose, thus deploying the headrest. Closing this back into position is now impossible. I considered ordering a replacement part, but why should i buy something that is likely to fail? I called the dealer to see what they would charge to fix this for me, after being quoted $192 in labor, i decided that they would not be helping me with this. I'm glad this did not slap me in the back of the head while i was driving. This could very well knock a driver unconscious, or cause him or her to lose control of the vehicle. It is my opinion this needs to be examined before someone is killed, or do we have to wait for that to happen before a recall is issued? My vehicle was stationary. I found the headrest open when i opened the door to go to work. I would be more than happy to discuss this further. I can get photos of the broken headrest, i'm at work at the moment, but i can take pictures tonight and upload tomorrow if need be. Thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	110000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GEORGETOWN, TX
VIN pattern	3C4PDCAB2DTXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/04/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

Y6LEU41BP8L002399 W1N2539151V292158 WDD2462421J399247 SJNFAAJ10U2484800 2T2BK1BA6CC125718 W1V9076351P222029 LGAX2B127R9857362 KMHLM4AG8MU199670 WVWZZZAUZJP135079 SHSRD87602U009936 VF7PNCFB489579046 VSSZZZ5FZER006659

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2013 Dodge JOURNEY Seats Problems, Complaints and Defects, Recalls and Failures

2013 Dodge JOURNEY Seats Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?