2012 Dodge JOURNEY Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2012 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2012 unknown or other and complaints other owners have filed.
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2012 Dodge JOURNEY Unknown Or Other Problems, Complaints and Defects

 Issue ID1202711
 Internal NHTSA #10743414
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelJOURNEY
 Model Year2012
 File date06/07/15
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI drove my vehicle for about 30 miles, upon arriving home and removing my children from the car i smelt something burning. I couldn't locate where the smell was coming from and just decided to keep an eye on it. On the 21st of july again after driving a decent amount, maybe 25 miles, and removing my children from the car i smelt burning. When going to the passanger side of my vehicle the smell was stronger, at that time i noticed smoke coming from my rear passanger tire area. I have taken my vehicle to two seperate mechanics, including the dealership where i purchased my car and have been told different things as to what exactly is wrong. I also happen to be 4 days away from my warranty expiring and have a feeling that may be causing the difference in diagnosis. I have spoken with chrysler directly and also have been told that my warranty will not cover anything if the dealership does not figure out the issue by tuesday (the 28th and last valid day of my warranty) even though the complaint and diagnosis had been made today. I have been aware of a recall on other 2012 dodge journey's but according to various recall information sites my vehicle does not fall in the manufacturing date range which i do not believe should be excluded since it is having the same issues as what the recall was put out for. Between both mechanics i have been told brake pads need replaced, rotors need resurfaced and/or replaced, and one of the mechanics expressed that there was either a caliper issue or brake line issue which would be causing the burning and smoking (my vehicle is only 3 years old and only has 24k miles on it.) dodge has refused to acknowledge this issue which is covered by my warranty and the warranty will not pay for the replacement unless dodge says the caliper/brake line has an issue.
 Vehicle Mileage at Failure23900
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGLENARM, IL
VIN pattern 3C49DCAB9CTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase12/11/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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