Issue ID | 1188150 |
Internal NHTSA # | 10722785 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 01/08/12 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. The last time , april 29, 2014, a complete brake job was done on the rear brakes, a front end alignment, and repair the front brakes. This cost me $499. 00. Mileage is 46700. They also rebuilt the engine due to head and valve failure. As of may 25, 2015 it is again making the noise and pulling hard to the right. I think chrysler should take this car back. Vin [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HAMPSHIRE, IL |
VIN pattern | 3C4PDCBG6CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |