2012 Dodge JOURNEY Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2012 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2012 structure body and complaints other owners have filed.
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2012 Dodge JOURNEY Structure Body Problems, Complaints and Defects

 Issue ID1215996
 Internal NHTSA #10761033
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelJOURNEY
 Model Year2012
 File date21/08/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI was using the scissor jack provided with the vehicle to remove a flat left front tire while parked in my garage. The floor was flat and completely dry and free of any oily conditions. The shift lever was in park, the brake set. I positioned the jack as outlined in the owners manual. I then broke the 5 lug nuts loose prior to raising the vehicle. It was very difficult using the jack as it seemed to be straining to raise the suv. I finally got it raised to a level to clear the tire from the floor surface. I removed the tire and just as i did this the jack collapsed and the vehicle dropped. The fender well just barely missed crushing my hand. I took photos of the condition after it fell. I removed the jack and the frame was twisted and the lifting screw was bent. The jack does not have any load rating or certification markings. All it says is 'made in mexico' the foot print pad it sets on looks too small to provide adequate support. I brought the incident up to chrysler representatives and they just made what seemed to be arbitrary remarks the ' i must have done some thing wrong' in the process. My vehicle is still under the original factory warranty but they said i will have to pay a $500. 00 deductible. If this jack failed on a flat concrete floor imagine trying to use this device and a angular, graveled road shoulder. This could lead to someone being seriously injured in the future.
 Vehicle Mileage at Failure15740
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLAMBERTVILLE, MI
VIN pattern 3C4PDDD0CT3XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase01/11/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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