Issue ID | 1215996 |
Internal NHTSA # | 10761033 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 21/08/15 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I was using the scissor jack provided with the vehicle to remove a flat left front tire while parked in my garage. The floor was flat and completely dry and free of any oily conditions. The shift lever was in park, the brake set. I positioned the jack as outlined in the owners manual. I then broke the 5 lug nuts loose prior to raising the vehicle. It was very difficult using the jack as it seemed to be straining to raise the suv. I finally got it raised to a level to clear the tire from the floor surface. I removed the tire and just as i did this the jack collapsed and the vehicle dropped. The fender well just barely missed crushing my hand. I took photos of the condition after it fell. I removed the jack and the frame was twisted and the lifting screw was bent. The jack does not have any load rating or certification markings. All it says is 'made in mexico' the foot print pad it sets on looks too small to provide adequate support. I brought the incident up to chrysler representatives and they just made what seemed to be arbitrary remarks the ' i must have done some thing wrong' in the process. My vehicle is still under the original factory warranty but they said i will have to pay a $500. 00 deductible. If this jack failed on a flat concrete floor imagine trying to use this device and a angular, graveled road shoulder. This could lead to someone being seriously injured in the future. |
Vehicle Mileage at Failure | 15740 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LAMBERTVILLE, MI |
VIN pattern | 3C4PDDD0CT3XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |