Issue ID | 1626187 |
Internal NHTSA # | 11288643 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 12/12/19 |
Component | STRUCTURE:BODY:DOOR |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 dodge journey. The contact stated that the vehicle failed to start after multiple attempts. Upon exiting the vehicle, the contact attempted to remove her child from the vehicle, but neither of the rear doors would open on either side. The doors also failed to open from inside the vehicle. The contact called suburban ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500), but no assistance was offered. The contact then called ray laethem chrysler dodge jeep ram (18001 mack ave, detroit, mi 48224, (313) 884-7210) and was instructed on how to remove her child out of vehicle. The manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ROSEVILLE, MI |
VIN pattern | 3C4PDCAB7CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 02/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |