2012 Dodge JOURNEY Steering Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2012 steering. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2012 steering and complaints other owners have filed.
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2012 Dodge JOURNEY Steering Problems, Complaints and Defects

 Issue ID987328
 Internal NHTSA #10519604
 ManufacurerChrysler Group LLC
 BrandDODGE
 ModelJOURNEY
 Model Year2012
 File date06/06/13
 ComponentSTEERING
Product type codeVEHICLE
 Description of the problemWe purchased a new 2012 journey in march 2012 from are local dodge dealer... Bought a new vehicle because we did not want to be shelling out money for repairs.... Have been a dodge customer for some 20 yrs... All in all.. I love my journey... Can't say the same for the dealer or chrysler.. In march of 2013 at about 12,500 my mechanic suggested i might want to get alignment checked out because the front tires were wearing abnormally... I tried to call the dealer about the warranty to see if this was covered... They never called me back.... On 6/15/13 at about 13,000... I went back to my guy... He informed me that the front tires were indeed bald already, and suggested i go to the dealer to see what they could do.... I was greeting by a very smug, cocky and rude service manager named john..... He told me chrysler does not stand behind the tires or the alignment..... Really john???? Even at 13000 you don't see a possible problem ?? What did i pay 26,000 $ for ?? At this point john and i exchanged some words and he said you too..... Ended up having my guy take care of this... 600 $ later, and feeling much safer, i now have two new tires on the front, fixed the alignment and also put in two front camberts. Which he thought were defective from the factory knowing the car has not been hit.. Also have noticed the when driving at lower speeds (10-30) that it seems like the acceleration seems to struggle or wants to skip at times.... I have seen this issue mentioned before. While my issues do not compare to some of these others on here.... An issue still the same that cost me 600 $ and an issue that will lead me to another dealer when the time comes !!!!!!
 Vehicle Mileage at Failure13000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBINGHAMTON, NY
VIN pattern 3C4PDCBG9CTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase14/06/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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