Issue ID | 1380483 |
Internal NHTSA # | 10991683 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 25/05/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Purchased new in 2012. Dodge journey sxt the tires developed cord separation at 22,000 km. Manufacturer kumho. Neither chrysler nor kumho would offer any compensation. Even had 4 wheel alignment done that checked out ok to make sure it was not the problem. Replaced them with american made tires and so far no issues. My advise to new car purchasers is have tires if off shore replaced with domestics as part of offer to purchase. Secondly vehicle to date only has 37,000 km and brake rotors developed a warp. Pulsation is being felt upon moderate braking. I am not one to be hard on brakes and have never had to panic stop thus not having to over heat the brakes. Next issue the cruise control will not engage when the button is pushed. The clock on the radio does not keep time . This is not our daily driver and the warranty has run out time wise. To date only just over 37,000 km. I own 2 other n. A. Vehicles by gm and ford 2001 and 1999 respectively . The 01 sunfire 455,000 km 4 sets of pads and original rotors and drums and f150 with 157,000 2nd set of pads and original rotors so you can see it is not a poor driving style. Very disappointed with chrysler products . Have to take the journey back to dealer for service to see what can be done and will be getting hold of chrysler rep, this one is more in the shop than in my driveway thanks to gm and ford for keeping me rolling. If no positive results from dealer or chrysler i will not recommend their product to anyone from my experiences. I hope some one at chrysler reads this comment. I would certainly like to hear their response. Having read many forums only to find out many are having the same issues with the same vehicles. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PINAWA, MN |
VIN pattern | 3C4PDCCG0CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 12/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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