Issue ID | 1167664 |
Internal NHTSA # | 10695128 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 15/03/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 dodge journey. While reversing out the driveway, a grinding noise emitted from the rear of the vehicle. The vehicle was taken to two independent mechanics. The technician noticed that there were grooves in the rotor and stated that the caliper had not been releasing properly on the passenger side rear brake. Also, the mechanic stated that the failure might be due to the system being assembled with contaminated brake fluid. As a result, all the components for the brakes needed to be replaced. The contact was made aware that the vehicle was not included in nhtsa campaign number: 11v550000 (service brakes, hydraulic). The approximate failure mileage was 50,000. Updated 04/13/15*lj updated 4/16/15*cn the consumer stated the manufacturer was notified. Updated 10/30/15 *js updated 9/28/2017*cn |
Vehicle Mileage at Failure | 50000 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | WEBSTER, FL |
VIN pattern | 3C4PDCAB0CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 04/10/14 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | PALMEN MOTORS |
Dealer's telephone number | 262-697-3100 |
Dealer's city | KENOSHA |
Dealer's state code | WI |
Dealer's ZIP code | 53142 |