Issue ID | 985339 |
Internal NHTSA # | 10515178 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 11/08/12 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My family was in the vehicle (my son was 4 weeks old at the time, my daughter 2) on the new york state thruway and the vehicle stalled out at 65 mph. My husband was able to maneuver to the side of the road and restart the vehicle. About 15 miles later, it happened again. We exited the highway and the warning indicator light illuminated. Shortly after that, the low fuel light illuminated. It's happend two other times since that first incident. The dealership has told me that they can't recreate the incident and the codes aren't active so they can't verify the scenario. Chrysler has told me there is nothing they can do. The vehichle in unpredictable, unreliable and in my opinion, unsafe. I did a google search on the issue and found a forum indicating stalling issues with dodge journeys dating back to 2008. The responses from service professionals is astounding - everything from it being a result of the vehicle just being washed to key fob deprogramming. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | SARATOGA SPRINGS, NY |
VIN pattern | 3C4PDDBG5CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 21/06/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |