Issue ID | 1630801 |
Internal NHTSA # | 11292020 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 09/12/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Passenger side of vehicle had no heat just cool air coming out of vents. Drivers side had heat coming out of vents. Vehicle was taken to an independent facility to have cooling system and heater core flushed. Was told by independent shop if problem comes back to take vehicle to dealer and have heater core replaced. After about 2 months problem came back. Took to dealer and found same problem, a clogged heater core. They reaced heater core in december of 2018, all was good till november of 2019. No heat on passenger side of vehicle. Took back to dealer and they flushed heater core. December of 2019 once again no heat on passenger side of vehicle. They reflushed heater core and told us if problem comes back to have radiator replaced and cooling system flushed. This is turning into a major safety problem due to the window keep fogging up in my wifes car making it impossible for her to see clearly and safely while driving. We have spent more than $2000. 00 in repairs and now they want $700. 00+ and said there is no guarantee it will work. |
Vehicle Mileage at Failure | 89000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALIQUIPPA, PA |
VIN pattern | 3C4PDDFG9CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |