Issue ID | 1623802 |
Internal NHTSA # | 11286844 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 29/11/11 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 dodge journey. The contact stated that the heater failed to function and could not defrost the windshield. The vehicle was taken to an independent mechanic where it was diagnosed that the heater core needed to be replaced. The vehicle was taken to courtesy chrysler dodge jeep ram (440 28th st se, grand rapids, mi 49548, (616) 452-2143) where it was diagnosed that the heater core, radiator, thermostat and oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 68252569. The failure mileage was approximately 127,000. |
Vehicle Mileage at Failure | 127000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | WAYOMING, MI |
VIN pattern | 3C4PDCBG0CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |