Issue ID | 1046467 |
Internal NHTSA # | 10568908 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2012 |
File date | 18/07/13 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables). Here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct. 14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb. 19, 2014 wouldn't start, took vehicle back on feb. 20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb. 28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar. 12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. |
Vehicle Mileage at Failure | 40650 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MABLETON, GA |
VIN pattern | 3C4PDDDG1CTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 02/11/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |