2011 Dodge JOURNEY Wheels Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2011 wheels. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2011 wheels and complaints other owners have filed.
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2011 Dodge JOURNEY Wheels Problems, Complaints and Defects

 Issue ID931985
 Internal NHTSA #10467705
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelJOURNEY
 Model Year2011
 File date27/08/11
 ComponentWHEELS
Product type codeVEHICLE
 Description of the problemI purchased at new 2011 dodge journey crew in february 2011, with 5 miles. During the course of a few months, i noticed that the drive was a little bumpy. I assumed that the uneven ride was due to low pressure in the tires or balancing issues. I reported this issue to the dealer in july 2011. The vehicle was evaluated with the following outcome: rotors and brake pads needed to replaced, balance tires and re-aligned tire pressure. The dealer ordered new rotors/pads and i returned 2 weeks later for installation. A few months later, i started experiencing the same uneven ride and complained to the dealer. This complaint resulted in my tires being replaced (mechanic stated i had 2 bad tires). The mechanic also stated that the old tires had some wearing on them (most likely due to unbalance tires). My complaints to the dealership started to increase and resulted in a visit every other month to have my tires balanced. Needless to say, my rotors and pads had to be replaced a second time in march 2012 (24k miles). I worked through chrysler case management on this replacement and i had to pay a $100 deductible for the repair (not sure why, but needed my car to make a living). My vehicle was back in the shop in april 2012 for balancing issues. The dealer forced balanced my vehicle (this was the second forced balancing on my vehicle). On april 20, 2012, i had another visit to the dealer just to be told that they replaced my front left and right axles, in an effort to fix my balancing issues. Needless to say, this has not resolved my uneven driving issues and i am back at the case management stage. Throughout my entire year and a half with this vehicle, several dealerships have told me the dodge journey has been known to have this type of issues.
 Vehicle Mileage at Failure12776
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateDECATUR, GA
VIN pattern 3D4PG3FG2BTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase20/03/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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