Issue ID | 1487298 |
Internal NHTSA # | 11118070 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2011 |
File date | 03/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The vehicle completely shut down while driving down ford road in dearborn mi. The steering would not move. The engine turned off. The brakes locked up. The car would not start to move out of oncoming traffic. It was towed to firstone complete autocare and serviced. Received the vehicle back on saturday the 4th of august. Again drove the vehicle and on a bridge on ecorse rd in taylor mi. The vehicle did the exact thing. It was towed back to firestone. Firestone returned the vehicle on august 6th and sent it to dealership for repair. Firestone said they saw no problem. Couldn't understand the problem. Both instances of stalling i had my 7 year old. Both instances we were nearly rear ended multiple times. Both times the vehicle shuts down with no steering, no breaks, and wont restart. It was a death trap. Firstone can verify my pick up locations both times. Used goch and sons towing through firestone on 8/5. Used united towing in dearborn on 8/3. Firestone also has vehicle records on file. |
Vehicle Mileage at Failure | 156000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TAYLOR, MI |
VIN pattern | 3D4PG3FG0BTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 20/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |