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2011 Dodge JOURNEY Service Brakes Problems, Complaints and Defects

Issue ID	985416
Internal NHTSA #	10515237
Manufacurer	Chrysler Group LLC
Brand	DODGE
Model	JOURNEY
Model Year	2011
File date	21/06/11
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	Since shortly after taking delivery of this 2011 dodge journey crew, i have had issues with the brakes. I had it in a few times because the brakes seemed to have a pulsation when applied. 1st time on 11/21/11 with only 947mi on the car the tech reported "front rotors had high spots". They machined what were basically new rotors as a repair. Car continued to have minor pulsation feeling when braking but thought that it may just be something we had to live with as car seemed to brake ok and just feeling the sensation seemed minor. Again had the car in for brake pulsation this time with 9487mi on it. Once again they found they had to re-surface front rotors and said nothing about rear brakes.... This was on 06/13/12. Continued to "feel" the brakes but again thought this was just something i would have to live with until it got bad again. In early 2013 we occasionally would smell a burning type smell and the first couple time we were driving and smelled it when we stopped at an intersection.... So we thought it might be something else either on another car or in an area we were passing. Upon pulling into the garage recently i smelled the same odor and noticed the rear wheel on the driver side smoking/steaming from the build-up of heat. It was so hot i was concerned about leaving it inside the garage so i parked it outside and watched it for awhile to be sure it cooled. So 06/03/13 w/24011 miles i got to my mech and they said rear brakes shot, completely rusted out. Had to have them repair ($285. 37... Dealer likely would have charged me 3x that amt) as it was unsafe to drive and i chose not to have it towed back to dealer. I kept photo's they took as well as old parts in the hope that someone with finally hold dodge/chrysler accountable for these years worth of flawed brakes and i might get reimbursed!
Vehicle Mileage at Failure	947
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	S. GRAFTON, MA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	21/03/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
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Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1J4GW48N64C285550 WVWZZZ1KZBW298239 2C3CDZAG4GH358777 U5YPC813DCL136957 KNDPM3AC8H7081989 9C6CG043230010698 MMBMG46H3FD055295 1NPTX4EX980737501 KMHSU81E8FU427557 1NXBA02E8VZ662578 KMHTC6AD7HU322711 WBA8E310XHK494790

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2011 Dodge JOURNEY Service Brakes Problems, Complaints and Defects, Recalls and Failures

2011 Dodge JOURNEY Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?