2011 Dodge JOURNEY Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge JOURNEY 2011 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge JOURNEY 2011 service brakes and complaints other owners have filed.
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2011 Dodge JOURNEY Service Brakes Problems, Complaints and Defects

 Issue ID948579
 Internal NHTSA #10482568
 ManufacurerCHRYSLER GROUP LLC
 BrandDODGE
 ModelJOURNEY
 Model Year2011
 File date14/01/12
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemI was getting noise from the brakes and a slight vibration at highway speeds, 50 mph or higher. Per dealer diagnosis front and rear rotors needed to be turned, but the brake pads are fine, they turned the rotors. About april or may i began to feel the slight vibration again when driving at speeds above 50 mph. I forgot to tell the dealership in april when i had my oil changed. I waited until the next oil change but by this time i had 13,000+ miles on it. I was advised my front rotors needed replacing and that i was out of the 12 month/12,000 mile warranty and i would have to pay a $50 deductible to have pads and rotors replaced, although again the pads were not worn. I paid reluctantly, but i needed my vehicle working properly as i was planning to take a "journey" in it. Now i have about 17,000 miles and the pulsation and noise is back. The diagnosis is the rear rotors now need replacing but again the pad wear is ok. The dealer and chrysler llc are now telling me again i am out of warranty and have to pay a $50 deductible to replace the rear rotors and pads because if you replace rotors you should also replace pads. I have noticed many other complaints for dodge journey owners from 2009-present about brakes and rotors. I strongly believe this is a safety issue and the rotors at least need to be recalled. I have an 11 year old child and i am now expecting another. Do not want to drive a vehicle where i constantly have to replace rotors every 5000 miles on the front and 15,000 on the rear. This is not normal for any vehicle new or used that i have owned, including other sport utility vehicles of this size.
 Vehicle Mileage at Failure4900
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateAUBURN HILLS, MI
VIN pattern 3D4PH1FG0BTXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase20/03/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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