Issue ID | 948579 |
Internal NHTSA # | 10482568 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2011 |
File date | 14/01/12 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I was getting noise from the brakes and a slight vibration at highway speeds, 50 mph or higher. Per dealer diagnosis front and rear rotors needed to be turned, but the brake pads are fine, they turned the rotors. About april or may i began to feel the slight vibration again when driving at speeds above 50 mph. I forgot to tell the dealership in april when i had my oil changed. I waited until the next oil change but by this time i had 13,000+ miles on it. I was advised my front rotors needed replacing and that i was out of the 12 month/12,000 mile warranty and i would have to pay a $50 deductible to have pads and rotors replaced, although again the pads were not worn. I paid reluctantly, but i needed my vehicle working properly as i was planning to take a "journey" in it. Now i have about 17,000 miles and the pulsation and noise is back. The diagnosis is the rear rotors now need replacing but again the pad wear is ok. The dealer and chrysler llc are now telling me again i am out of warranty and have to pay a $50 deductible to replace the rear rotors and pads because if you replace rotors you should also replace pads. I have noticed many other complaints for dodge journey owners from 2009-present about brakes and rotors. I strongly believe this is a safety issue and the rotors at least need to be recalled. I have an 11 year old child and i am now expecting another. Do not want to drive a vehicle where i constantly have to replace rotors every 5000 miles on the front and 15,000 on the rear. This is not normal for any vehicle new or used that i have owned, including other sport utility vehicles of this size. |
Vehicle Mileage at Failure | 4900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | AUBURN HILLS, MI |
VIN pattern | 3D4PH1FG0BTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's city | |
Dealer's state code | |
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