Issue ID | 1089745 |
Internal NHTSA # | 10615101 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2011 |
File date | 16/05/13 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | My steering wheel was shaking when i brake, this is due to sub par rotors. There are many others with this same problem, and chrysler recalled the 2010 journey's for the same issue, but refuse to take responsibility for the 2011's because, according to their customer care rep, not enough people have complained yet. My vehicle had under 31,000 miles when this needed to be fixed. Rotors should and do last much longer then 3 years and 31,000 miles. I have just had the rotors repaired at my own expense, $300. 00 for the front rotors. Chrysler should reimburse me for this expense. |
Vehicle Mileage at Failure | 30943 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EAGAN, MN |
VIN pattern | 3D4PH3FG8BTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |