Issue ID | 1620124 |
Internal NHTSA # | 11281110 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2019 |
File date | 31/10/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | After dropping off my oldest daughter at preschool, i drove for roughly 2. 5 miles and parked the car, i suffered a total loss of power steering. The truck has a completely electric steering system. This occurred 10/31/2019. On this date i took the vehicle to the local dealership for diag. They called 11/1/2019 and stated that it needed a new steering rack. It is now 11/19/2019 and the part is still on back order. Chrysler keeps pushing the date back. I still do not have the vehicle back and not definitive date of return. If this would've happened with my daughters in the car while driving down the road it would've caused a serious crash. |
Vehicle Mileage at Failure | 8600 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PITTSBURGH, PA |
VIN pattern | 1C4RDJDG5KCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |