Issue ID | 1465867 |
Internal NHTSA # | 11092572 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 08/05/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I've been having issues with my vehicle stalling at random times where i'm stuck stranded for about 2 to 5 minutes before the vehicle will start again within the last year. I've had multiple cases open with chrysler and the local dealership in hampon virginia. My current case number with chrysler is 34055781. I'm now getting the run around and chrysler seems unwilling to help me. This vehicle is unsafe and unreliable and i fear my family or myself will end up in an accident due to the lack of steering when it shuts off without warning. I've look on the internet and it's littered with this very issue that chrysler will not acknowledge as a issue. I don't know where else to turn and i hope that someone can provide me some guidance and let me know what options if any i have to either get out of this vehicle through chrysler or make them fix the issue permanently. It stalls at random, sitting at a red light, driving down the highway at any given speed. Chrysler claims that they've replaced alternators, fuel pump relay and tipm, but it's still doing it and it started out of nowhere. I've reported this issue about 6 times to pomoco chrysler dodge jeep ram of hampton and 4 times now to chrysler. |
Vehicle Mileage at Failure | 83000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | YORKTOWN, VA |
VIN pattern | 1C4RDJAG7DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |