2013 Dodge DURANGO Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2013 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2013 structure body and complaints other owners have filed.
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2013 Dodge DURANGO Structure Body Problems, Complaints and Defects

 Issue ID1228978
 Internal NHTSA #10781862
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2013
 File date09/07/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemThe passenger side wheel well molding detached and flew off while driving. The truck was returned to the dealer for service after waiting for 2 hours i was advised the part would need to be ordered and would be covered under warranty. I returned to the dealer when the part was in, told the part was at another shop and i would have to wait until it was picked up. Waited for an additional 2 hours and was told by a service adviser that the part was damaged and they would need to order another one, again i was advised that the part would be covered. Waited an additional 3 weeks and returned to have the part installed, was called by a different service adviser and told that the repair would not be covered under warranty because there was a mark on the bumper that looked like the bumper was pulled off by an outside force. I explained that the mark on the bumper occurred a year before the incident and still had to pay $249 for a part that i was originally was told would be covered under warranty.
 Vehicle Mileage at Failure27000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateBAY SHORE, NY
VIN pattern 1C4SDJET9DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/10/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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