Issue ID | 1092003 |
Internal NHTSA # | 10616691 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 06/06/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I received via regular mail notice of safety recall p14/nhtsa 14v-154 for the brake booster perforations due to corrosion. I had contacted and left several messages with no call back to miami lakes automall, 16600 nw 57 ave, miami lakes, fl 33018 and phone # 305-558-1400 or 305-455-3683. This is the same auto dealer from where vehicle was leased and it is taken for regular maintenance services. I decided to go in person one saturday morning, to address this issue directly with service department. I was told to leave a photocopy with one of the service attendants and i will be contacted once part arrives to schedule appointment. They have a waiting list which i was not informed how they organize it nor how they plan ahead to address every impacted client. I have not been contacted yet to make appointment nor a courtesy call to follow up status of my service request. I called last friday, and again an known status was provided to me as for specific date i could take my vehicle to get parts involved replaced. Your attention and assistance on this matter is appreciated it. Thank you. *js |
Vehicle Mileage at Failure | 8000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MIAMI LAKES, FL |
VIN pattern | 1C4RDHAG2DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |