Issue ID | 1680390 |
Internal NHTSA # | 11343694 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 05/08/20 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge durango. The contact stated that while driving 65 mph, the contact heard a loud popping sound coming from the rear of the vehicle. The contact continued driving to her residence. The contact stated when exiting the vehicle, she became aware the front driver side headrest was gaped open. The contact called marmie chrysler dodge jeep ram located at 1724 10th st, great bend, ks 67530, (620) 792-2571 and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was 103,000. |
Vehicle Mileage at Failure | 103000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | GREAT BEND, KS |
VIN pattern | 1C4RDJDG7DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |