2013 Dodge DURANGO Seats Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2013 seats. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2013 seats and complaints other owners have filed.
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2013 Dodge DURANGO Seats Problems, Complaints and Defects

 Issue ID1592928
 Internal NHTSA #11244507
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2013
 File date16/08/19
 ComponentSEATS
Product type codeVEHICLE
 Description of the problemWithin one week time frame, both front headrests suddenly and loudly snapped apart with a loud bang and propelled forward with great force. My husband was in the drivers seat when it happened on that side but luckily did not have his head resting on it. We were merging onto the interstate when it happened and the horrible noise made us slam on the brakes and almost come to a stop. It was a huge shock and very scary. Sounded like a gunshot going off. The second passenger headrest exploded open today with my sons head resting in it. It jerked his head forward and hit him on the temporal side of his head. Complaints of a headache so far. We were parked when this happened. *dt *dt *dt consumer stated her husband called both local dodge dealership that they had bought the car from and then also called chrysler after dodge. There was nothing that could be done. Contact did not have an active warranty through them and there were no specific recalls out on the headrests at this time. The two front headrests were replaced with non-dodge brand generic ones. Contact kept the original malfunctioning ones just in case they would need to be looked at some point.*jb *dt*jb
 Vehicle Mileage at Failure120000
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateSHERWOOD, AR
VIN pattern 1C4RDJDG4DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase06/10/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeAWD
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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