Issue ID | 1491550 |
Internal NHTSA # | 11121538 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 21/08/18 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | I was driving my 2013 dodge durango citadel. While driving approximately 45 mph the passenger side headrest became dislodged and sprung open out of no where. Thankfully, no one was in the seat as they could have been severely injured. After contacting the dealership it appears the plastic retaining pin receiver had broke. Small pieces of plastic were inside the headrest and it is unable to be reset. The dealership does not cover this under any warranty and it would be almost $800 to repair. I believe this headrest is also connected to my airbag deployment system. It is unknown if any further issues could happen from this. |
Vehicle Mileage at Failure | 2 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BULLHEAD CITY, AZ |
VIN pattern | 1C4RDJEG4DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |