Issue ID | 1378433 |
Internal NHTSA # | 10986042 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 02/05/17 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | The active headrest/head restraint deployed while driving, hitting my wife in the back of the head. She was traveling approximately 30-35mph. This caught her off guard but fortunately did not affect her driving and she maintained control of the vehicle. The vehicle was not involved in an accident. After inspecting the head restraint i notice the plastic that apparently holds a metal rod broke allowing the head restraint to deploy. In researching the active head restraint issues, i ran across a recall for chrylser but it did not pertain to my make and model and it was for possible non deployment during rear end collision. Safety recall n38 /nhtsa 13v-282 active head restraints |
Vehicle Mileage at Failure | 49000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ST. PETERS, MO |
VIN pattern | 1C4RDJAG3DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |