Issue ID | 1504697 |
Internal NHTSA # | 11140165 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 13/10/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Our durango was purchased brand new in 2013. By the first 10,000 miles i could tell that the transmission was slipping. It would sound out of gear a lot of times, and would lack power when accelerating as if i weren't giving it gas. I reported this to the dealership, who repeatedly dismissed it as being nothing. Finally at approx. 30,000 miles+, my check engine light came on. The dealership dismissed it as being a sensor problem. But the check engine light came back on within a week. The dealership attributed this to the weather! Finally at approx. 45,000 miles, the dealership said my torque converter was bad and i needed a new transmission. However, instead of putting in a new transmission, they rebuilt ours. Some 40,000 miles later, we noticed the same symptoms again. However, no check engine light came on. And once again, we were told it was nothing. As the problem persist, we decided to take the vehicle in for a transmission servicing. However, the dealership could not do it. We were told that our torque converter was bad again, and we needed a new transmission. But this time we would have to pay for it, as the warranty had expired at 100,000 miles. Never mind the fact that they had to replace/rebuilt it at 45,000 miles. Go figure? Fast forward to the present..... Our transmission has gone out again. This will be the third replacement, and fourth transmission for our vehicle. Something is definitely wrong. We've also noticed that the truck will stall at times while in motion. It will simply turn off! This was terrifying, and by the grace of god, didn't cause an accident. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SNELLVILLE, GA |
VIN pattern | 1C4RDHAG0DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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Date of manufacture | |
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