Issue ID | 1666425 |
Internal NHTSA # | 11328359 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 06/06/20 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | I purchased a 2013 dodge durango from new smyrna beach chrysler dodge jeep at the end of july 2018. The morning after we purchased it the car wasn't acting right and wouldn't start. After having my vehicle up there until the end of august they finally replace the fuel relay pump. I got a letter saying that there's a recall on the vehicle and the part that was put in was a part of the recall. My vehicle started acting funny and doing the same things that it did less than two years ago. It's been struggling to start and i have video of it from less than two years ago and now doing the same thing. I had my vehicle towed to the dealership and they told me that my battery was dead and they couldn't do anything until i replaced it. My battery was not dead when i left my house and this is what the recall does it drains the battery. I was almost in an accident less than two weeks ago when my car stalled while i was driving home with my four children in the car. The dealership made me purchase a new battery and are asking me to get an authorization from chrysler to cover the charge and the part of i have to now pay for that too. I looked my car up and it's showing other recalls as well. I reached out to gibs law firm because they have a huge class action suit because of my same issue. My family is struggling and my husband is missing work because we don't have our vehicle. |
Vehicle Mileage at Failure | 5 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EDGEWATER, FL |
VIN pattern | 1C4RDHAGXDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |