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2013 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1506093
Internal NHTSA #	11141299
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2013
File date	20/09/18
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	I have the 5. 7 liter engine. I was advised that the fuel pump relay and the wiring harness were the subject of a recall because it could cause the pump to shut down and the engine would stop running. On 11/17/2016 i took my car to chrysler dodge jeep ram in seattle for an oil change, and they replaced the fuel pump relay and integrated wiring harness. I had not previously had a problem with the engine shutting down. The fuel pump relay they installed in my car was defective, and failed completely about 22 months after it was installed. My car was parked and several times my attempts to start the car were frustrated. The engine would start, but ran very roughly for a second or two before stopping. Rairdons chrysler jeep in kirkland charged me $294. 28 to diagnose the problem, and advised that it was a defect in the fuel pump relay. On september 25, 2018, rairdons chrysler jeep in kirkland installed a replacement and charged me $282. 96, claiming that their information was that the replacement part was installed more than two years previously, and i had to pay for the part and installation because it was only warranted for 2 years. Rairdon's is incorrect, the replacement was installed less than 2 years before failing. This seems unfair and improper. The replacement should be subject to the same conditions and terms and safety standards as the car and parts are. I think the diagnosis and replacing the part should not be chargeable to me because the part is subject to a safety recall
Vehicle Mileage at Failure	39000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KIRKLAND, WA
VIN pattern	1C4SDJDT1DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	04/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

4S4BRCCC7C3240425 1NPCLPEX6MD741506 WF0AXXWPMADE26962 YV1SW799941412837 5Y4AH08W3YA008211 WDB2030061A042567 1GCCS19R3K2176787 MR2B13F3801059731 WF0KXXGCBKBJ20111 TMBAR8NX9RY133269 WAUZZZ8K4EA099136 WAUZZZ4L1CD036943

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2013 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2013 Dodge DURANGO Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?