Issue ID | 1178346 |
Internal NHTSA # | 10712716 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 26/02/15 |
Component | FUEL/PROPULSION SYSTEM |
Product type code | VEHICLE |
Description of the problem | My vehicle began having trouble in late february 2015 with turning over at the first start of the day. Since that time, the problem has continued, but more frequently and worse than each previous time. I contacted the dealership where i purchased the vehicle, prestige dodge, on two occasions to have the problem looked at and on the second occasion i was told by the dealership that the issue is related to a recall with the fuel pump relay and that a recall on the part was forthcoming, but there is no way for the issue to be remedied, since parts have not been issued by chrysler. I also contacted chrysler and was told that there is nothing they can do to assist in correcting the issue including repairing, providing a rental vehicle, etc. And that i will just need to wait until the car will not run any longer, have it towed and then pay for a rental vehicle out of my pocket until they issue parts for the recall. At that time there was not an estimated time for parts to be issued and there still is not. Now, i receive an "interim" notice of "important safety recall" for the "fuel pump relay" that states that the issue could cause my vehicle could operate intermittently or "fail without warning," and ultimately "cause the engine to stall while driving and cause a crash without warning." |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LAS VEGAS, NV |
VIN pattern | 1C4RDHDG9DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |