Issue ID | 1003292 |
Internal NHTSA # | 10535370 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 01/04/13 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Had horrible smell coming from cooling system. Took in numerous times to dealership to try and fix. Finally stumped the dealership asked star at chrysler headquarters. They immediately knew the issue and gave mechanics steps to fix. Turns out the new "green friendly" engine coolant they are using on the new durangos was never tested. The coolant was interacting with anything rubber it came into contact with and was breaking down the rubber. Star told them to replace every piece of rubber the coolant comes into contact with. It is now middle of august and the smell is still present and to date chrysler has not issued a service bulletin or recall on the coolant or hoses. We have submitted paper work for the lemon law. |
Vehicle Mileage at Failure | 1500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | EAGLE, WI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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