Issue ID | 1704569 |
Internal NHTSA # | 11374901 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 05/02/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge durango. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called rick hendrick jeep chrysler dodge ram fiat dealer (8333 rivers ave, north charleston, sc 29406) and was informed that parts were not yet available. The contact was notified of an interim repair for vehicles that had difficulty in starting. The contact confirmed that the vehicle failed to start immediately while attempting to start the vehicle. The contact stated that the failure was intermittent. The contact stated that the vehicle was previously taken to an independent mechanic where it was diagnosed however, the mechanic was unable to find the cause for the failure. The mechanic replaced the thermostat, thermostat housing, water pump, and head gasket however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,734. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 79734 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | NORTH CHARLESTON, SC |
VIN pattern | 1C4RDHDG2DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |