Issue ID | 1698790 |
Internal NHTSA # | 11365445 |
Manufacurer | Chrysler (FCA US, LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 20/10/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge durango. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Boyd chrysler jeep dodge ram of south hill (1123 e atlantic st, south hill, va 23970) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had experienced a failure but was able to drive the vehicle. Vin tool confirms parts not available.*dt the consumer stated the vehicle is getting worse. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | SOUTH BOSTON, VA |
VIN pattern | 1C4SDHDTXDCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/10/24 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HENDRICK DODGE |
Dealer's telephone number | 919-439-5394 |
Dealer's city | CARY |
Dealer's state code | NC |
Dealer's ZIP code | 27511 |