Issue ID | 1691728 |
Internal NHTSA # | 11360163 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 01/09/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 dodge durango. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact contacted kayser chrysler center of sauk prairie (866 phillips blvd, sauk city, wi 53583; (608) 643-8581) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on occasions the vehicle failed to start. The contact stated that the vehicle would start on the second attempt. Additionally, the vehicle stalled on several occasions at low speeds causing the contact to turn off and restart the vehicle. The approximate failure mileage was 150,000. Vin tool confirms parts not available.*dt |
Vehicle Mileage at Failure | 150000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | PRAIRIE DU SAC, WI |
VIN pattern | 1C4SDJCT8DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 06/10/24 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | AWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | SCHOEPP MOTORS |
Dealer's telephone number | 608-210-2929 |
Dealer's city | MADISON |
Dealer's state code | WI |
Dealer's ZIP code | 53562 |