Issue ID | 1497959 |
Internal NHTSA # | 11129642 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 09/08/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I was never sent a recall notice for my vehicle to start, my wife was driving the vehicle when it lost all power and the alternator caught fire. My vehicle is currently at pelligreno jeep in woodbury heights, nj. I have been in constant back and forth with fca the agency that is handling the recall they are refusing to give me a loaner and are pushing back on covering some of the repairs. This happened over 5 weeks ago and it is effecting our home and professional lives. I have been routinely lied too and hung up on, we are asking for assistance, my contact number is (xxxxx). The vehicle was in motion traveling on state road. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SEWELL, NJ |
VIN pattern | 1C4RDJDG3DCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |