This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2013 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2013 electrical system and complaints other owners have filed.

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2013 Dodge DURANGO Electrical System Problems, Complaints and Defects

Issue ID	1474251
Internal NHTSA #	11101705
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	DURANGO
Model Year	2013
File date	15/12/17
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	In december 2017 said vehicle was towed to the shop for a no start condition. After bringing it in we determined a severe short in the electrical system, traced to alternator. We also found melted battery. Found this vehicle fell under the t36 recall from fca. We got approval at that time to repair the vehicle and received a case number for reimbursement. We had to call back multiple times to continue authorization, and was told as long as the problems were related to the alternator then they would be reimbursed from 30-60 days from the time of submission. After submitting needed paper work and documentation we waited. The customer stopped in in may and asked us to check on it since he had not heard anything yet. Called fca and found out that nothing had been done with the claim because of an internal error that sent the paper work to the wrong department. After calling again on 6/13/18 we found out that again, it had not been filed or sent to the right people. Today (6/13/18) i sent the information again and was promised it would be taken care of. It has now been 6 months from the date of the repair and no effort has been made to reimburse the customer for anything. Fca said it would be handled in 30-60 days. I feel that this is unreasonable. This customer has been very understanding but is running out of patience. We now have 3 different case numbers and i have documentation of talking to 4 different people to resolve the matter. The case numbers that have been assigned are as follows: 1) [xxx], # [xxx], 2) contact: [xxx], # [xxx], 3)[xxx], #[xxx]. I feel that as it is a recall and chrysler did not have a solution for the problem at the time, and authorized us to repair, they have handled the situation very poorly. Please look into the matter or at least please let me know who i can contact to make a proper complaint. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	51815
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SIOUX FALLS, SD
VIN pattern	1C4RDJDG9DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	04/10/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

W1X4EBVY7NT108974 W1N2477876L003510 3C6TRVBGXEE104575 1B7HC16X4XS300384 KMHTC61ELDU132074 JKAKXGHC6GA001826 5UXKU0C55G0F92379 SALWA2BU1NA241028 WBAYE8C55DD133410 Y6DT1311060289829 JTEBU5JR8G5334843 JE4LS5143KZ700623

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2013 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

2013 Dodge DURANGO Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?