2013 Dodge DURANGO Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge DURANGO 2013 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge DURANGO 2013 electrical system and complaints other owners have filed.
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2013 Dodge DURANGO Electrical System Problems, Complaints and Defects

 Issue ID1431093
 Internal NHTSA #11053631
 ManufacurerChrysler (FCA US LLC)
 BrandDODGE
 ModelDURANGO
 Model Year2013
 File date02/08/17
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemMy wife was driving our durango when it suddenly lost all power. She had to muscle it to the side of the road, where she attempted numerous times to restart it. Prior to that, often times you would turn the key and the dash lights would come on and the car would do nothing... Not even turn over. After a few attemps, it would start. After the stall, we brought it into our local dodge dealer (dutchess dodge) where the service department kept it for a few days, said they could not recreate our concerns, cleaned numerous electrical connections, charged us $500 and recommended we change a "win" module at about $800 plus labor but could not guarnatee this would fix the issue. The service person even admitted it could be the tipm but that they couldn't be sure and the fix of the win module was the first recommedation. He also added that some components in the tipm were loose and that they checked and cleaned them also and that for all they know it could have fixed the issue. I informed them that i could not afford to continue to throw money into "trial and error" fixes and to just button it up and give it back to us. A week later, it happened to my wife again, only this time, as she was pulling off to the side of the road, it re-started on it's own. We called the service department back and their reply was that they recommended changing the win module. This vehilcle has 62000 miles and has been regularly serviced by me and cared for like a baby. This is not an issue of use or abuse, it is faulty parts and we should not be responsible. I feel like i should just trade this in and after of lifetime of being a loyal mopar customer, go in a different direction.
 Vehicle Mileage at Failure60000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StatePOUGHKEEPSIE, NY
VIN pattern 1C4RDJAG5DCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/10/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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