Issue ID | 1388503 |
Internal NHTSA # | 11002428 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 2013 |
File date | 04/06/17 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | June 4 2017while driving my 2013 dodge durango 55200 miles we experienced 100%electrical failure that caused the vehicle to shut down while operating on a city street.. Engine failure, loss of brakes, cooling system and radio shirt off and wipers came on as vehicle died. Smoke entered the cabin and we were unable to operate windows and door locks. Our toddlers were in the 2nd and 3rd row seating. We had to climb over the front seats to get the kids out safely. The 180 amp alternator failed exactly as the 160 amps safety recall have been recalled. The alternator melted and melted the connector cable and damaged the battery and pcm. We contacted fca and the refused to apply the 160 amp safety recall to our vehicle |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ALBUQUERQUE, NM |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 07/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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Dealer's ZIP code |