Issue ID | 1150419 |
Internal NHTSA # | 10676696 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHARGER |
Model Year | 2012 |
File date | 04/03/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | On march 4, 2014, my car shut completely down while i was driving on the interstate. The message on the dash board said "abs" and the traction lights came on and turned my car off. I had to pay 807. 84 out of pocket for a new alternator. On december 1,2014 i received a recall notice for the alternators in the dodge charger which i currently have. I purchased this car july of 2012. I've already spent over 2,000 out of pocket in repairs for a new model 2012 car. The dealership i received the car from is very unprofessional. I now regret ever getting a dodge charger from [xxx] usury(when i purchased) (current name). The salesman/service team make a mockery out of me bringing my car to the dealership to get repairs every 3 to 6 months. Once salesman suggested that dodge is not a good car and i need to trade it in immediately. The service team can see that you need assistance when you pull up to the door and will not even acknowledge the customers. On 1/19/15 i had to take my car back to the dealership due to the check engine light being on. Instead of telling me that it would be a fee of 143. 00 before taking my car into the service shop that did not take place. I never signed anything stating a fee would be charged to me to tell me why the light was on in my car. Now i need a new thermostat and a coolant flush which they quoted a price of an additional 400. 00. After the hell i have experienced at this dealership i will never purchase another vehicle from this dealership. I submitted all of my receipts on 12/5/2014 to the chrysler customer assistance center for reimbursement and i have yet to hear anything back from them in reference to reimbursing my 800. 00 dollars for replacing a alternator. In the past i have had to replace a water pump as well that cost over 400. 00 dollars. Its becoming very expensive to drive this car. |
Vehicle Mileage at Failure | 10400 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | UTICA, MS |
VIN pattern | 2C3CDXBG1CHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 12/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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