Issue ID | 1408242 |
Internal NHTSA # | 11023914 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHARGER |
Model Year | 2012 |
File date | 15/09/17 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 dodge charger. While driving 65 mph, the windshield wipers activated and all the warning indicators illuminated. The contact was able to pull the vehicle over as it stalled. An eyewitness pulled over and observed smoke coming from the hood of the contact's vehicle. The contact decided to disconnect the battery due to smoke from the alternator. The vehicle was towed to a local dealer (atlantic chrysler jeep dodge ram, 130 sunrise hwy, west islip, ny 11795) where it was diagnosed that the alternator failed. The remedy part for the recall was unavailable. The dealer offered another alternator and was informed that the failure could recur. The manufacturer was made aware of the failure and provided case number: 32419564. The case was escalated it and the contact was informed that they would have a manager return the call. The failure mileage was approximately 92,000. Vin tool confirms parts not available. ... Updated 11/12/17/*bf updated 12/13/2017 *ln updated 7/17/18*jb |
Vehicle Mileage at Failure | 92000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | ISLIP TERRACE, NY |
VIN pattern | 2C3CDXJG0CHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | Y |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CHRYSLER DODGE JEEP RAM |
Dealer's telephone number | 631-422-0123 |
Dealer's city | WEST ISLIP |
Dealer's state code | NY |
Dealer's ZIP code | 11795 |