Issue ID | 1170258 |
Internal NHTSA # | 10701938 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHARGER |
Model Year | 2012 |
File date | 26/03/15 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | In november of 2014 i received a letter indicating that my vehicle has been recalled due to issues with the alternator. The recall stated that the abs, esc,emc, and cbc systems could/would experience issues due to the failing alternator. Recently, my vehicle's indicator lights appeared showing that i was experiencing failures to a few of those systems. The dealership was closed at the time, so i immediately called the dodge 24 hour hotline to inquire about the status of the recalled parts. On that day, i was told that only a temporary fix could be offered because the parts will not be available for months. A few days later, i was issued a letter stating that the dealership will be able to fix my recalled alternator. I set up an appointment immediately and called dodge headquarters to verify that this is a permanent fix. At that time i was again told that the fix is only temporary. When i went to the dealership i was told that i was receiving a permanent fix. Overall, i am unsure if my vehicle has been temporarily fixed or if i've received a permanent fix. In addition, the dealership takes no responsibility in assisting to fix the systems that failed as a result of the recalled alternator. I was told that i would have to pay $75 just for them to inspect the rest of the vehicle and then pay out of pocket for the systems that were affected by the recall. I find that to be absolutely ridiculous. There is a direct link and the dealership/dodge should take responsibility for any issues with the abs, esc, emc, and/or cbc systems. I am disheartened by this horrible interaction with dodge and the company's defiance in fixing all issues that are directly linked to their mistake. All in all, i have no clue if my car has been properly fixed because i've gotten an influx of different information and i am being held responsible to pay for dodge's mistake. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MELBOURNE , FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 09/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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