Issue ID | 1298337 |
Internal NHTSA # | 10884406 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHARGER |
Model Year | 2012 |
File date | 03/07/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Every single time i had any work or maintenance performed on my vehicle it's always with a dodge authorized dealership/service station. I purchased my vehicle. Since 2013, i've had over 7 recalls on this car. Seven. One of which i had to contact dodge to get reimbursed for the purchase of a new battery after their alternator killed it. The car literally shut off on me and malfunctioned while i was driving. 4th of july weekend my airbag light started turning off and on. I never even knew there was a light there. It's been illuminated non stop and haven't went off since. Drove my car to the dealership today that i always go to for service, and low and behold, they don't know what recall i am referring to, and the recall on my car for the airbag was "already performed". I called and spoke with felicia at dodge 800853-1403. She tells me that dodge records show that on 5/22/2016, i went to town & country dealership and had the recall repair performed on my vehicle. 1. I went to that location and only had an oil change and 23-point inspection performed. Even my online records and receipt reflect as such. 2. There is no signature on record of me asking for this recall to be performed, i never signed off on it, never discussed it, didn't know about it, they didn't give me a receipt saying that it was done, and they never actually did it but sent a bill to dodge for reimbursement for the recall. 3. I received the postcard about the recall less than a month ago. On the postcard it says that records indicate there is two (2) open recalls that needs to be performed on my vehicle. Felicia @ dodge states that i can take my car to a dealership, pay to either get the airbag light fixed (whatever is causing the issue) or pay for a diagnostic to be performed on my vehicle to determine if it is the recall problem that they show was "already fixed". |
Vehicle Mileage at Failure | 88888 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RENSSELAER, NY |
VIN pattern | 2C3CDXBG3CHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 03/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |