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2012 Dodge CHALLENGER Engine Problems, Complaints and Defects

Issue ID	1696434
Internal NHTSA #	11363648
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	CHALLENGER
Model Year	2012
File date	25/08/20
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Left cylinder head was replaced under manufacturer's warranty at 144,xxx oct 18 2018. Cylinder head was replaced again under the same warranty at 160xxx september 2020. After repair dealer stated that the right head had a leak and needed to be diagnosed. Chrysler authorizes 9 hours of service labor for diagnosis under extended warranty x56 . The warranty also authorizes replacement of the right head cover and gasket if required. When i brought up this fine print to the dealer i was told by the dealer that chrysler would not cover anything else. It took calling for over a month straight for them to finally authorize the warranty work based on the updated 2014 bulletin that added the right side to the warranty. I was told i had to pay out of pocket 2000$ to diagnose the problem. Even though it was covered under warranty they told me it wasnt. I agreed to pay and they refused to take the car in. I asked them to put it in writing that they wouldn't cover it under warranty and i was told i was not welcome there. I am a disabled army veteran and i use driving as my therapy. My car has been non op for over a month now. Now that chrysler has verified everything i have said the whole time it's too late because now the dealerships around town wont touch the car based on the belief chrysler wont cover it. Chrysler said to me tons of times that i was out of warranty. It took them finding the updated bulletin. I dont blame the dealerships i blame chrysler. How can you replace one head at 144k and expect the old head to work well with it. The left head is a way to get people in the shop for a free left side head that causes more damage. It's like putting an old tire with a new one. There should be a recall asking for replacement of both heads. Chrysler claimed it doesn't cause the vehicles to fail and it does like mine did on the freeway while driving
Vehicle Mileage at Failure	160903
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	NORTH LAS VEGAS, NV
VIN pattern	2C3CDYAG8CHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	23/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF6MFF4SE55372636 TMBAC65J993148787 5NHUBL420FT449322 SAL1P9EU0RA167877 ADMRC08BM5J277702 2HG5E2520TH538253 UU1C1ADS5F0081895 WF0RXXTA9RRY85465 WDD1173031N012940 WAUZZZ4M0KD025682 WBAUF12050P231522 1TC2B746791501778

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2012 Dodge CHALLENGER Engine Problems, Complaints and Defects, Recalls and Failures

2012 Dodge CHALLENGER Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?