Issue ID | 981803 |
Internal NHTSA # | 10513185 |
Manufacurer | Chrysler Group LLC |
Brand | DODGE |
Model | CHALLENGER |
Model Year | 2012 |
File date | 17/05/13 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | My car is under a ntsb ordered safety recall and yet i have been unable to get it fixed because of the poor customer service at bluebonnet dodge in new braunfels where i purchased the car and live. They completely ignore any attempts to schedule appointments and when i dropped the car off the were unable to get to it that afternoon. They had my car for five hours and still said the needed to look at it. There was nothing to look at it was under a recall. They refuse to repair my car. |
Vehicle Mileage at Failure | 22000 |
Number of Occurences | 1 |
Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
City and State | NEW BRAUNFELS, TX |
VIN pattern | 2C3CDYCJ1CHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 8 |
Drive train type | RWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | BLUEBONNET DODGE |
Dealer's telephone number | |
Dealer's city | NEW BRAUNFELS |
Dealer's state code | TX |
Dealer's ZIP code |