Issue ID | 1149264 |
Internal NHTSA # | 10672884 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHALLENGER |
Model Year | 2011 |
File date | 15/01/15 |
Component | ELECTRONIC STABILITY CONTROL |
Product type code | VEHICLE |
Description of the problem | Just got through an intersection instrument panel all lights started flashing then car shut down could not steer had no hazard lights nothing it is part of a chrysler recall was a very dangerous situation it was dark my car is black and i had no way of letting traffic know i was there if i had a flare in the trunk i couldn't get to it as latch is electrical and so it didn't work. I had it towed to the dealer who said he couldn't help me for weeks and no courtesy car was available to me and if it was a recall it cold not be fixed because there is no fix for the recall yet they are supposed to give me priority service after speaking with the recall center but i am to pay all charges and then try to get reimbursed from chrysler. The chrysler care center said they would pay for the new alternator but not the rental or diagnostic charge and that the shutdown could happen again, until they can come up with a fix for the alternator issue recall p60 this was a very dangerous situation because of a faulty manufactured part i don't feel i should have to incur any expense or be forced to drive an unsafe car i bought the car in good faith and i expected it to be safe. My car was not looked at today as promised hopefully tomorrow i did not receive any call back from the dealer. I think its criminal that owners of these vehicles are expected to drive them until they can get to fixing the part had i been on the freeway in 70 mph traffic i doubt i would be here to write this complaint. Several cars and semi trucks came very clos to hitting my car until a state trooper could get there to provide flashing lights while waiting for the tow truck. I had no warning the car just completely shut down. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | CARDINGTON, OH |
VIN pattern | 2B3CJ4DG8BHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 18/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 25 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |