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2010 Dodge CHALLENGER Electrical System Problems, Complaints and Defects

Issue ID	1478790
Internal NHTSA #	11105399
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	CHALLENGER
Model Year	2010
File date	25/05/18
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	During its most recent scheduled oil change on may 25, 2018, the dodge service department indicated that my 2010 challenger srt8 with 56,000 miles has an oil leak that is leaking from the front of the crankshaft and the dodge challenger serpentine/drive belt is spraying oil all over the place under the hood, on the engine and directly into the alternator which the dodge service department indicated could cause a fire! I contacted fiat chrysler automobiles customer care (case number 34409843) and provided detail with after 5 customer care agents on 5 separate occasions promising me a callback (never received) wished me good luck with having dodge address the engine oil leak / fire hazard. I have inquired with two other local dodge dealership service departments and both indicated that they have never seen this type of issue on a 2010 dodge challenger srt8. On july 3, 2018, i once again contacted fiat chrysler automobiles customer care and was advised that case number 34409843 was unilaterally closed by a supervisor without contacting me or the dodge dealership service department that performs all maintenance on my 2010 dodge challenger srt8. Accordingly, i requested and the fiat chrysler automobiles customer care representative opened up a new case (case number 34660813) case number 34409843 05/25/2018-gabriel employee id gw373 06/13/2013-jake employee id jr2692 06/20/2018-robert employee id rc2336 06/20/2018-lauren employee id luw551 07/03/2018-janelle (refused to provide employee id) case number 34660813 07/03/2018-doaa employee id dh1013 since the service visit on may 25, 2018, i have not been able to drive my vehicle for fear that it will catch fire.
Vehicle Mileage at Failure	56000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FRANKLIN LAKES, NJ
VIN pattern	2B3CJ7DW6AHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	25/01/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHBU51AP2U005337 YS3ED55C7Y3010246 TMBEP6NH8J4564962 VSA63807413110461 JNBAR05Y3YW504029 YV1BZ7054B1107986 MA3EXGL1S00519044 VF32AKFWF41706226 WV1ZZZ2HZCA020131 JF1GD9KR51G006515 1HD1BJL45TY044132 1GNSC6EC8FR200349

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2010 Dodge CHALLENGER Electrical System Problems, Complaints and Defects, Recalls and Failures

2010 Dodge CHALLENGER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?